Online Safety
AdultToyStore.com.au is committed to promoting a safe online environment and complying with Australian online safety laws.
This page explains how we manage adult content on our website, how users can report concerns, and how to contact the Australian eSafety Commissioner if needed.
Adults Only Website
AdultToyStore.com.au is an adult retail website intended only for people aged 18 years or older.
The website sells adult products including:
- sex toys
- sexual wellness products
- lingerie
- BDSM accessories
- lubricants and related items
Some product images and descriptions may contain sexual themes or lingerie imagery that are not suitable for minors.
For this reason the website uses an age confirmation mechanism before allowing access to the site.
Age Assurance
AdultToyStore.com.au takes reasonable steps to discourage access by individuals under 18 years of age.
These measures include:
- an age confirmation page displayed before the website loads
- monitoring of product imagery and content before publication
- restrictions on inappropriate content submissions.
Our Content Policies
We do not allow content on our website that includes:
- illegal material
- sexual content involving minors
- non-consensual sexual material
- exploitative or abusive content
- user-generated explicit sexual content.
All product imagery and customer submissions are reviewed before publication.
Customer product reviews are moderated before appearing on the website.
Reporting Content Concerns
If you believe content on our website is inappropriate or should be reviewed, please contact us.
You can report concerns such as:
- inappropriate images or descriptions
- policy violations
- potentially illegal material.
Please email:
When reporting content, please include:
- the page URL
- a description of the concern
- screenshots if available.
Reports are reviewed and actioned as quickly as possible.
Complaints About Our Handling of Reports
If you have submitted a report and believe it has not been handled appropriately, you may submit a complaint to us.
Please email:
Include details of your original report so we can investigate.
The eSafety Commissioner
The eSafety Commissioner is Australia’s independent regulator responsible for improving online safety.
eSafety provides advice and support for Australians experiencing serious online harm and can investigate certain types of harmful online content.
You can learn more or submit a report at:
The eSafety website includes information about:
- reporting harmful online material
- online safety resources
- support services for Australians experiencing online abuse.
Support Services
If you or someone you know is experiencing distress related to online harm, support may be available through national services.
Lifeline Australia
https://www.lifeline.org.au
Phone: 13 11 14
Ongoing Safety Improvements
AdultToyStore.com.au regularly reviews its policies and procedures to ensure we continue to reduce the risk of harmful material appearing on our service and to meet our responsibilities under Australian online safety laws.